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Rikel Grupp

Purchase and delivery of goods
from abroad

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20years
OF EXPERIENCE

Buying from abroad is easy!

The Internet has erased all boundaries. Buying goods from sellers located in another country or even on another continent is no longer a problem. Thousands of people search eBay every day, hundreds place orders and buy unique items that are not available from local suppliers.

Today you can buy anything you want in Europe, America, the Commonwealth of Independent States - from clothes and toys to spare parts for cars and complex equipment.

However, there are many challenges on the way. Firstly, it is the communication with the sellers that may not speak your mother language. Secondly, it is the inability understand the parameters of the product or the conditions of purchase. Then, how to make sure the cargo is not damaged during shipment and what to do if this happens? The import-export is not an easy process and communication with the customs authorities is often a frightening process to the potential buyers.

Moreover, the sender may not accept your method of payment and may not support international shipment at all. But is this the reason to forget about new goods or better suppliers? Of course not!

We will take care of EVERYTHING involved in buying from American and European suppliers.

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Our services
  • We place an order and take care of all the hassle of communicating with the seller
  • We take care of the payment
  • We insure your order and delivery
  • We can receive your order from the seller, double check the contents and forward your order further
  • We deal with the customs clearance
  • We provide storage of goods in a warehouse in Tallinn and Vilnius free of charge (up to 30 days)
Services

Everything you need

If you have any questions, just contact our support service using the form below.

We can also help you find the right product if you find it difficult to do it yourself. Our company can help you find spare parts and components for absolutely any type equipment. From our past experience, we can provide you up to two-fold cost savings. All we need to know is the part number, model, year of manufacture and VIN number.

Support 24/7
Cargo tracking
Cargo insurance
Services
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Prices

Simple formula

The formula is simple: we charge a percentage of the total cost of goods with delivery to the warehouse and sales tax (if applicable).

After the order is placed our consultant will issue an invoice for payment.

After receiving the goods at the warehouse, an additional fee may be charged for the following services:

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Additional warehouse services
  • Unboxing and inspection of the goods: € 5 / box (at the request of the client)
  • Customised packaging or re-packaing of the goods (oversized, fragile, non-standard goods, etc.)
  • Additional storage fees apply for goods stored for more than 30 days
  • A 10% fee applies if you require to return the goods back to the seller
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Get in touch

Contact

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Error. Please email us at info@rikelgrupp.ee

Office in Estonia

Address: Tallinn, Harjumaa

Telephone: +372 5636 7709

Email: info@rikelgrupp.ee

Opening hours: Mon-Fri 9:00 - 17:00

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